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Civil Servants: services for administrations, institutions and companies

Publication: 20/04/2022

This page contains information material on on-line services dedicated to administrations, institutions and companies registered with the Civil Servants' Pension Scheme. To access the applications, it is necessary to have access credentials. The forms are available in the Forms section on the page "Access claim".

PassWeb is a computer application that allows public administrations, with regard to their registered employees, to view the INPS’ database of insurance positions and to correct, complete and certify such positions with regard to useful services and remuneration.

Documentation

  • SIN 2.0 Users manual for institutes - New Passweb (zip 8MB) 
  • Interactive user manual for institutes- New Passweb
  • User manual for institutes- PassWeb (pdf 6.3MB)
  • Mass upload - Operating instructions (pdf 1.17MB)
  • Mass upload - Institutes File path (pdf 2.07MB)

The service allows operators of authorised employer public administrations to complete and submit electronically the notice of termination for purposes of the TFS referring to an employee who ceases the service, to notify the necessary data for settling the TFS social security benefit. Operating procedures are described in the user manual.

DOCUMENTATION

  • Users manual - TFS Notice of termination (institute’s operator) - Update of June 2018 (pdf 875KB)
  • Detailed instructions " Comunicazione di cessazione TFS” (Notice of termination TFS) - update 2019 (pdf 1,96MB)
  • Detailed instructions “Ultimo miglio TFS” (Last mile TFS) – update 2019 (pdf 6,61MB)

The web application "Monthly Contribution Statements - Manual compilation" has the purpose of allowing institutions, administrations and companies registered with the Civil Servants Pension Scheme to manage the compilation of the relevant monthly contributory statements and to produce, in compliance with technical specifications, the XML archive, containing the statement, to be submitted to INPS on the UNIEMENS channel.

Each institution or administration is allowed the complete processing of the relevant statements, from generating a new statement to its submission. Those statements in which the body or administration is the declaring body are deemed to be relevant.

The application provides its users with a "private" work area on which new contributory monthly statements can be registered and monthly contributory statements previously recorded in the database can be updated.

In their own work area, each institution/administration can manage the statement and the sections that it consists of: the title page, the individual statements for individual members, which include the respective boxes E0, E1, F1 and V1, and boxes Z2 relative to the other amounts due from the reporting body.

Logged on users can operate without limitations on all the monthly contribution statements pertaining to the body or administration to which they belong, in which such body is a declaring body, making changes to pre-existing registered data or deleting the elements that it consists of, right up to cancelling the statement itself.

Starting from 31st July 2017, following Message no. 2791 of 05/07/2017, it is possible to compile the Variable Flow with respect to the elements included in it, in addition to the Ordinary Flow.

In order to request access to the application, see "Access request" in the relevant sections.

Documentation

  • User Manual Compilation Monthly Contributory Statements Ver. 8.0 of 08/03/2021

The application allows institutions, administrations and companies registered in the Civil Servants’ Pension Scheme to view statements sent to INPS since January 2005. The service allows its users to view both current and obsolete or cancelled statements.

It is also possible to check the processing status of the statement.

Documentation

  • User manual DMA view – Ver. 9.0 of 30/06/2020

The "Collection of Amounts Owed from beneficiaries" system is a computer application that supports administrations required to report and pay direct loan instalments to the INPS Civil Servants’ Pension Scheme, in their activities. In particular, it allows institutions to:

  • submit and manage the monthly statement of credit instalments;
  • view information on payments made in order to guarantee the correct attribution of these;
  • check the debt situation in order to allow the correct deduction of declared instalments.

The system therefore allows institutions to comply with the requirements set by the INPDAP circular No. 30 of 26 November 2003 (pdf 55KB).

Documentation

  • Information note no. 117 of 20 January 2010 - Closing of credit securitisation (pdf 52KB)
  • Information note no. 4476 of 13 November 2008 - Launch of the new system (pdf 44KB)
  • User Manual for collection of credits from beneficiaries - Administrations (pdf 72KB)

The application allows the querying of data relating to benefits at the time of the pension, contributory arrangements, Administration Account Statements (ECA).

Debt notes of benefits at the time of retirement

For debit notes for pension benefits sent to the Institution in 2010, the function allows:

  • To view debit notes sent to the Institution and the date of dispatch; 
  • view information on the debit note;
  • view the list of people who are in the debit note;
  • manage the payment by instalments and any dispute with debit notes.

Display of Contributory Settlements

For debit notes for contributory settlements sent to the Institution since 2010, the function allows users to:

  • view debit notes sent to the Institution and the date of dispatch; 
  • view information on the debit note;
  • view the list of people who are in the debit note.

Administration Account STATEMENTS (ECA)

The function offers the Institution more specialised services than just viewing and allows:

  • to display and print the Administration Account Statements validated and sent to the institutions, as well as corrections in progress, present in the database;
  • to view and print validated and sent debit messages/notifications;
  • to identify detailed elements that contributed to the formation of a specific amount due from DMA, through the use of the specific "Origins of amount due" function;
  • calculate the amount of penalties/interest due uncovered in respect of the indication of a specific payment date other than that proposed in the ECA, and in any case no later than the latter, through the use of the "Recalculation of overdue payments" function.

In the "Documentation" section below, it is possible to view and/or download the key of categories for amounts due, which is in the ECAs.

In the same section, it is also possible to view and/or download the manual called “Institutes Portal: debit alerts - Debit notes: user manual, v. 1.0 ".

Documentation

  • ECA PV Table of categories of amounts due (pdf 177KB)
  • Institutes portal: debit notices - Debit notes: user manual, v. 1.0 (pdf 985 KB)

The service allows users to check payments made by the Institution. All payments made starting from 2005 can be viewed, with the relevant detailed information.

Data is taken from the INPS’ database. If there are errors or missing information, it is possible to request changes or additions to be made by the relevant office.

In order to access the service, it is necessary to fill out the "Claim for access to the INPS web application" form and deliver it to the URP of the local INPS Civil Servants’ Pension Scheme office for it to be registered.

Documentation

  • User manual viewing of payments - Institution (pdf 524KB)
  • Contribution Causals Civil servants' pension scheme (pdf 236KB)

The application allows the querying of payment keys to be used in payments from F24 relating to recovery notices which will be visible from the 10th of each month, and aggregate data relating to active or suspended amortisation plans present in the INPS’ database, for which the Institution is the payer.

Amortisation plans can be related to:

  • contributory instalments for debts accrued by the institution;
  • pension benefits;
  • leaving indemnity benefits (TFS).

Plans can be queried by selecting different search methods.

The search results will produce a list consisting of:

  • type of Plan;
  • beneficiary (tax code, name and surname);
  • instalment amount (instalment amount with the selected period, in the case of the selection of the period; instalment amount in the latest version, in the case of due date of the last selected instalment);
  • first instalment due date;
  • last instalment due date;
  • number of instalments;
  • plan status;
  • file number.

It must be noted that the individual beneficiary can be viewed only for the "TFS Benefits" and "Pension Benefits" plan types. Otherwise, the case number can only be displayed for the "Instalments" plan types.

Documentation

  • User manual for collection notices and display of amortisation plans (pdf 2.18Mb)

The service allows you to submit via web the claim for Redemption for TFS/TFR purposes for Civil Servants.

To process their employees’ claims, the administrations must scan the claim submitted by the holder, filled in and signed in all sections, and certify periods covered by the claim itself.

In the "Documentation" section, there is a form that can be used to submit the claim.

The holder's claim must be attached to the online form.

Institutions may address questions regarding the new system to the following e-mail address: HDServiziApplicativi-GDP@inps.it, stating in the subject “Redemption Claim for TFS/TFR purposes - Status".

Documentation

  • INPS circular No. 43 of 21 March 2013
  • Redemption form for TFS/TFR purposes - Status (pdf 797KB)
  • User manual online claim redemptions ex ENPAS (pdf 663KB)

The service allows you to submit via web the claim for Redemption Exemption for TFS/TFR purposes.

To identify cases relating to the claims for exemption from the payment of instalments not yet due, submitted by its employees, the SIN - Redemption for TFS/TFR purposes, will create a new redemption of contribution decision which adjusts the previous one in course of payment.

Institutions may address questions regarding the new system to the following e-mail address: HDServiziApplicativi-GDP@inps.it, stating in the subject exemption "Redemption Exemption Claim for TFS/TFR purposes - Status".

Documentation

  • Redemption exemption online claim for TFS/TFR purposes - Citizens (pdf 1.3MB)

The service allows operators of authorised employing Administrations to submit the dispute of the recovery for interests unduly paid by the INPS online.

DOCUMENTATION

  • User manual recoveries of institutions - Administrations (pdf 708KB)

The new early redemption extinction feature allows beneficiaries to print a pre-completed F24 form, after stating the month in which the payment is to be made and the redemption file to be settled. Beneficiaries can use the service independently, accessing with the PIN code or through their own administration.

Based on data entered, the amount due is calculated.

At the same time as the F24 form, an informative statement will be printed to be delivered, signed and attached to the payment receipt, to the employer following payment. The above information, whose payment data must coincide with that stated in the receipt, shows the month from which salary deductions are requested.

Documentation

  • User manual early extinction of redemption for TFS/TFR purposes - Institution (pdf 635KB)

The service allows the compilation of small loan claims and multi-annual loans to beneficiaries through the administrations to which they belong.

To access the compilation of claims, administrations to which the beneficiaries belong must first submit the claim for accreditation, drawn up on the appropriate form available in the forms section of the site.

Institutions may address questions regarding the new system to the following e-mail address: HDServiziApplicativi-GDP@inps.it.

DOCUMENTATION

  • User manual online claim for small loans by beneficiaries (pdf 259KB)
  • User manual online claim for multi-year loans by beneficiaries (pdf 289KB)

Small Loans - Claim co-operation

For this service, the INPS Civil Servants’ Pension Scheme has created a multi-channel method for submitting the tailored claim on the various types, in terms of size and technology, of administrations registered with the INPS Civil Servants’ Pension Scheme.

The first ex INPDAP online claim mode is intended for administrations with limited IT budgets or with limited volumes of requests for performance, it does not need any development by the Institution as it uses the services made available by SIN (Normalised Information System, INPS Civil Servants’ Pension Scheme).

The second type (submission of claims in computerised flows) is intended for administrations with a more significant number of subscribers/claims, good technological skills, but which have not yet (or do not intend to) join the SPC claim cooperation services.

The third type (claims made by the institution to which the applicant belongs in "claim cooperation") is intended for administrations with a significant number of beneficiaries/claims, advanced technological capabilities, which have joined SPC claim cooperation services and which intend to "directly" offer its employees a service to submit claims.

The solutions provided cover the entire scenario of administrative needs and technical availability, from the smallest to the most technologically advanced and make extensive use of "claim cooperation" services provided by the Public Connectivity System (SPC).

CLAIM THE BENEFIT THROUGH AN ONLINE CLAIM OF THE EX INPDAP THAT CAN BE USED BY USERS ACCREDITED BY THE INSTITUTE THE BENEFICIARY BELONGS TO WITH THE DIRECT ENTERING OF LEGAL AND SALARY DATA

The institution they belong to must have an internet connection.

The beneficiary submits the small loan claim to his/her own institution. The authorised operator of the home institution receives the claim, interacts if it needs further information with the member-employee, connects with the SIN (Normalised Information System INPS Civil Servants’ Pension Scheme), opens the interactive claim and completes it with the legal data and salaries of relevance. During the interaction, all SIN data deemed necessary for the management of the service claim is visible, including that related to other loans or deductions in progress that prevent the acceptance of the claim.

The claim, completed by the operator of the institution it belongs to, is registered online and is included in the process of providing the services with all pre-checked data. The outcome of the claim is notified to the member and membership body via the traditional channels and the system of disbursement/collection of credits is relayed to the members. The membership body keeps a copy of the paper claim signed by the beneficiary.

CLAIM THE PERFORMANCE THROUGH CLAIMS OF THE BENEFICIARY’S INSTITUTION THAT COOPERATE WITH THE Ex INPDAP SYSTEM IN AN ASYNCHRONOUS MANNER (PERIODIC SUBMISSION OF FLOWS OF CLAIMS FOR A LARGER NUMBER OF BENEFICIARIES)

The membership body must have a secure FTP connection and/or certified mail (see in the documentation "Small loan cooperation - Arma dei Carabinieri").

Small loan claims are submitted by the beneficiary directly to the institution to which they belong, possibly also through IT claims within the institution. Claims accompanied by all the useful information are then submitted electronically (XML streams) to the ex INPDAP system through secure FTP services or as an attachment to Certified Electronic Mail (PEC) messages. The SIN (Normalised Public Information System, INPS Civil Servants Pension Scheme) daily processes submitted flows, checks the completeness and consistency of the information submitted and automatically "processes" loan claims accepted.

Any "rejected" claims due to incompleteness or inconsistency are reported to the membership body with a response flow, sent through the same channel with which the claims were sent, with detailed information about the reasons for rejecting the claim. The claims accepted and registered automatically then enter directly into the process of the venue for the "validation" stage of the submitted file and subsequent "establishment" of the provision of the service.

The final outcome of the claim is notified to the member and to the membership body through certified flows.

CLAIM THE BENEFIT THROUGH THE BENEFICIARY’S INSTITUTION CLAIMS THAT "COOPERATE" WITH SIN IN A SYNCHRONOUS MANNER (CONTROL AND CONTEXTUAL SUBMISSION OF THE CLAIM)

The beneficiary’s institution must have joined the SPC’s "claim cooperation" services (see the "MEF small loans cooperation" documentation).

The solution is addressed to administrations that have joined SPC and intend to provide reception services for claims for Small Loans INPS, Civil Servants’ Pension Scheme within their information system.

The applicant’s authentication and recognition mechanism is that of the institution to which it belongs.

The beneficiary submits the small loan claim to his/her own institution through the administration’s IT claim. The institution's information system interactively interacts with that of INPS Civil Servants’ Pension Scheme through claim cooperation services.

The contents of the claim are controlled in context by checking the data with that present in the SIN.

Once the entitlement benefits have been checked, the claim is registered online and included in the provision of benefits with all pre-checked data.

The outcome of the claim is notified to the beneficiary and to the membership body through the cooperation system.

For all methods envisaged, it is possible for the applicant to view within a reserved area the claim's processing status, the outcome of the investigation and the repayment plan.

DOCUMENTATION

  • Small loans cooperation Arma dei Carabinieri (pdf 751KB)
  • Small loans cooperation MEF (pdf 714KB)

The service makes it possible to submit the claim for home assistance online by authorised operators of the proposing subjects through the application "Claim to the institution for home care".

The application is made available to operators of applicants, previously authorised to access the application through a specific claim to the regional Directorate for Civil Servants’ Pension Scheme, relevant for the area.

The “Documentazione” (Documentation) section includes the Manual that provides the guide on how to use the application describing the form in detail and guiding users in its use.

By accessing the procedure it will be possible to:

  • submit a claim to request access to home care services;
  • view the claims submitted by the applicant;
  • view the administrative procedure of claims submitted by the applicant and their progress.

Documentation

  • Guide to completing the home care claim (pdf 518KB)

Government agencies and administrations are guided in the installation of the new application. It is possible to automatically download the application software, carefully following all instructions in the attached manuals.

Utilities and patches have been included for the correct functioning of the program. They can be downloaded and can also be used without a licence.

The "Pensions" section contains the application, divided into nine parts, to allow for an easier download. Considering that the software is large (80MB) and some administrations may find it difficult to download the application from the Internet, it is possible to send an email to the mailbox PensioniEuro@inps.it to request the sending of a CD–ROM of the application.

On the CD-ROM and on the site, there are guidelines on how to install the application software. For any difficulties, in the contact section, a page has been set up that allows the user to send an e-mail with information of the issue encountered. The contact e-mail address is the following: PensioniEuro@inps.it. Specialised staff will take care of the issue and will respond as soon as possible.

PENSIONIS7 COMPLETE PACKAGE

In this section, it is possible to download the full application, PensioniS7 Version PA04. The download is necessary for administrations that have never used the PensioniS7 software before. If our software has already been installed, please download the update in the "PA04 Updates" section.

Before downloading the program, check that you have performed all the preparatory operations on the "Software Prerequisites" page. Failure to install the components, as stated above, could cause the programme to malfunction.

INSTALLATION PROCEDURE

All parts of the claim must be downloaded in a single folder.

After downloading all parts of the claim, run the file PensioniS7PA04CD.part01.exe which also automatically compresses the subsequent files. At that point, it is located in the folder where the nine files were copied, a folder called PensioniS7PA04CD in which the application software can be found. Launch the readme.htm file and carry out the installation.

After installing the application, please check, and if necessary, download any updates in the "PA04 Updates" section.

DOCUMENTATION

  • Pensioni S7 Software - Part 1 (rar 10MB)
  • Pensioni S7 Software - Part 2 (rar 10MB)
  • Pensioni S7 Software - Part 3 (rar 10MB)
  • Pensioni S7 Software - Part 4 (rar 10MB)
  • Pensioni S7 Software - Part 5 (rar 10MB)
  • Pensioni S7 Software - Part 6 (rar 10MB)
  • Pensioni S7 Software - Part 7 (rar 10MB)
  • Pensioni S7 Software - Part 8 (rar 10MB)
  • Pensioni S7 Software - Part 9 (rar 6.7MB)

PA04 UPDATES

It is recommended that a file backup is carried out before installing any updates.

Please follow the instructions carefully.

Click on the "Product Information" button. The following situation should reflect that of your PC.

At this point, it is necessary to download the updates listed in the documentation.

DOCUMENTATION

  • Update: 1 January 2013 - Version (zip 21.7MB)
  • Update: 1 January 2013 - Installation manual (pdf 93KB)
  • Update: 1 January 2013 - Revisions (zip 31KB)

MANUALS

  •  Pensioni S7 Claim - Help (zip 4.3MB)
  •  Pensioni S7 Users manual - State administrations (pdf 1.1MB)
  •  Pensioni S7 Users manual - Strenuous Work (pdf 602KB)

ENCRYPTION

The CriptoS7 add-on module must be installed to be able to use the functionality of sending interchange files in encrypted mode, which is available in PensioniS7 ver. PA04, starting from revision PA016 – SPA016.

  • CriptoS7 Setup (exe 16.5MB)
  • CriptoS7 Installation instructions (pdf 98KB)

CONTRACTS

According to the contract of interest, follow the instructions for inclusion in the PensioniS7 programme.

LOCAL AUTHORITIES CONTRACT

Use - Contracts must be used only to simplify the entering of salaries and INPS Civil Servants’ Pension Scheme is not responsible for their contents. Administrations can make any change to the amounts, dates and anything else in order to adapt information in contracts to suit their needs.

Contract Description - Local Authorities 1985–2009 PA6

Last Updated Effective Date – 20th September 2009

Instructions - Follow the instructions in the attached document in pdf format.

Documentation

  • Instructions for contracts (pdf 209KB)
  • Contract with local authorities (zip 39KB)

ANAS CONTRACT

Use - Contracts must be used only to simplify the entering of salaries and INPS Civil Servants’ Pension Scheme is not responsible for their contents. Administrations can make any change to the amounts, dates and anything else in order to adapt information in contracts to suit their needs.

Contract Description - ANAS Ente nazionale strade 1st January 2005 PA5

Last Updated Effective Date: 1st January 2005

Instructions - To upload the contract, download the file in zip format and unzip it, launch the program - Start-up Utilities\ Programmes\ Inpdap - PensioniS7\PensioniS7 - Utilities, log in as "GestUtenti" without a password, unless you have changed it, and press the "Importazione Contratto” (Import contract) button.

The contract is in the documentation, in zip format.

Documentation

  • ANAS Contract (zip 20KB)

MINISTRIES SECTION CONTRACT

Use - Contracts must only be used to simplify the entering of salaries and the INPS Civil Servants’ Pension Scheme is not responsible for their contents.

Administrations can make any change to the amounts, dates and anything else in order to adapt information in contracts to suit their needs.

Contract Description - Ministries section 1st January 2001 PA5

Last Updated Effective Date – 1st January 2001

Instructions - To upload the contract, download the file in zip format and unzip it, launch the program - Start-up Utilities\ Programmes\ Inpdap - PensioniS7\PensioniS7 - Utilities, log in as "GestUtenti" without a password, unless you have changed it, and press the "Importazione Contratto” (Import contract) button.

The contract is in the documentation, in zip format.

Documentation

  • Ministries section contract (zip 20KB)

CONTRACT WITH THE POLICE FORCE ARMED FORCES

Use - Contracts must only be used to simplify the entering of salaries and INPS Civil Servants’ Pension Scheme is not responsible for their contents.

Administrations can make any change to the amounts, dates and anything else in order to adapt information in contracts to suit their needs.

Contract Description - Police force armed forces 31st December 1999 PA5

Last Updated Effective Date – 31st December 1999

Instructions - To upload the contract, download the file in zip format and unzip it, launch the program - Start-up Utilities\ Programmes\ Inpdap - PensioniS7\PensioniS7 - Utilities, log in as "GestUtenti" without a password, unless you have changed it, and press the "Importazione Contratto” (Import contract) button.

The contract is in the documentation, in zip format.

Documentation

  • Contract with the Police Force Armed Forces (zip 28KB)

CONTRACT WITH ETI MONOPOLIES

Use - Contracts must only be used to simplify the entering of salaries and INPS Civil Servants’ Pension Scheme is not responsible for their contents.

Administrations can make any change to the amounts, dates and anything else in order to adapt information in contracts to suit their needs.

Contract Description – 1st January 2005 PA5

Last Updated Effective Date – 1st January 2001

Instructions - To upload the contract, download the file in zip format and unzip it, launch the program - Start-up Utilities\ Programmes\ Inpdap - PensioniS7\PensioniS7 - Utilities, log in as "GestUtenti" without a and password, unless you have changed it, and press the "Importazione Contratto” (Import contract) button.

The contract in zip format is in the documentation.

Documentation

  • Contract with ETI Monopolies (zip 22KB)

HEALTHCARE CONTRACT

Documentation

  • Healthcare contract (zip 49KB)

UNIVERSITY CONTRACT

Use - Contracts must only be used to simplify the entering of salaries and INPS Civil Servants’ Pension Scheme is not responsible for their contents.

Administrations can make any change to the amounts, dates and anything else in order to adapt information in contracts to suit their needs.

Contract description - 2004/2005 University section

Last Updated Effective Date – 31st December 2005

Instructions - To upload the contract, download the file in zip format and unzip it, launch the program - Start-up Utilities\ Programmes\ Inpdap - PensioniS7\PensioniS7 - Utilities, log in as "GestUtenti" without a and password, unless you have changed it, and press the "Importazione Contratto” (Import contract) button.

The contract is in the documentation, in zip format.

Documentation

  • University contract (zip 10KB)

SCHOOL CONTRACT

Use - Contracts must only be used to simplify the entering of salaries and the INPS Civil Servants’ Pension Scheme is not responsible for their contents.

Administrations can make any change to the amounts, dates and anything else in order to adapt information in contracts to suit their needs.

Contract description - 1990/1995 School section

Contract description - 1996/2009 School section

Last Updated Effective Date - 10 November 2009

Instructions - To upload the contract, download the file in zip format and unzip it, launch the program Start-up Utilities\ Programmes\ Inpdap - PensioniS7\PensioniS7 - Utilities, log in as "GestUtenti" without a password, unless you have changed it, and press the "Importazione Contratto” (Import contract) button.

Downloads contract in zip format included as part of the documentation.

Documentation

  • 1990/1995 School contract (zip 78KB)
  • 1996/2009 School Contract (zip 44KB)

Utilities

Some utilities are attached to complete the installation.

  • Acrobat Reader PDF document reader (freeware)
  • Inpdap support (zip 1.7MB), the software version to support workstations (freeware) 
  •  Restore S7 Script to restore any backups created (zip 2KB)

Hardware Prerequisites

The installation package contains and uses the run-time versions of Access 2000 (application software) and of MSDE (database structure containing the data). These programs do not require the purchase of user licences.

With MSDE, it is possible to simultaneously access the database with up to five different users. For access to a greater number of users, it is necessary to purchase Microsoft SQL Server 7.0.


MINIMUM REQUIREMENTS

Before proceeding with the software installation, make sure that the system supplied meets the following minimum requirements.

One of the following operating systems:

  • Windows NT 4.0 Workstation updated to Service Pack 6;
  • Windows NT 4.0 Server updated to Service Pack 6;
  • Windows 9.x (if 95, updated with the patches for the year 2000 and the EURO);
  • Windows 2000 updated to Service Pack 3 or higher the correct way;
  • Windows XP updated to Service Pack 1 or higher

Workstation:

  • If the claim is used in Client - Server mode
  •  PC Server
    • CPU: 400Mhz Pentium II processor (or equivalent)
    • RAM: 128 Mb (at least 256Mb if Windows 2000 or XP)
    • Available space required on the hard disk: at least 1GB (this includes files that are created during software installation)
    • Graphics: VGA or higher monitor, minimum resolution of 800x600 and 256 colours (Multi-colour graphics array – MCGA)
    • Printer: 4MB RAM laser printer
  •  Client PC
    • CPU: 300Mhz Pentium II processor (or equivalent)
    • RAM: 64MB (at least 256Mb if Windows 2000 or XP)
    • Available space on the hard disk: at least 400MB (this includes the files that are created during software installation)
    • Graphics: VGA or higher monitor, minimum resolution of 800x600 and 256 colours (Multi-colour graphics array – MCGA)
    • Printer: 4MB RAM laser printer
  • If the application software is used on a local area network (LAN) (i.e. on only one PC)

Same features as the Client’s PC, see point 1.


CHECKED INSTALLATIONS

Installation checked on:

  • O.S. NT 4.0 s.p. 6 having the following, previous, installations:
    • pensioni v3.02: NO
    • outgoing transfer of contributions: NO
    • runtime access2000: NO
    • printer: Fujitsu PP12v
  • S. of L. "Olivetti M8500" with a CPU that has an 800Mhz Pentium processor, 256MB RAM, O.S. Windows 2000 service pack 3 with the following previous installations:
    • pensioni v3.02: NO
    • outgoing transfer of contributions: NO
    • runtime access2000: YES
    • printer: Brother HL-1250
  • S. of L. "Olivetti M8500" with a CPU that has an 800Mhz Pentium processor, 128MB RAM, O.S. Windows 95 B having the following, previous, installations:
    • pensioni v3.02: YES
    • outgoing transfer of contributions: YES
    • runtime access2000: YES
    • printer: Brother HL-1250
  • S. of L."IBM compatible" with a CPU that has a 1800mhz Pentium IV processor ,512BM RAM, O.S. XP HOME s.p. 1A having the following, previous, installations:
    • pensioni v3.02: NO
    • Outgoing transfer of contributions: NO
    • runtime access2000: NO
    • Printer: none

SETUP FOR THE VARIOUS POSITIONS AND THEIR INTERACTIONS

The different possible configurations for installing the application software can be listed as follows:

  • No LAN network
    Application software running on a single computer
    This is the ideal setup for small institutions where a single operator, or several operators in turn on a single computer, have the possibility of using the application software. This is the case, for example, of an institution in which a single person is entrusted with the task of dealing with social security matters for employees of the institution itself.
  • Yes LAN network
    Application software running on multiple computers connected to each other through a local network without the presence of a server
    This is the ideal setup for small to medium sized institutions with two to three operators (maximum five) working simultaneously on different social security practices with a number of about 500 employees. This is the case, for example, of an institution in which the task of dealing with the social security matters for employees of the institution itself is entrusted to an office consisting of two or three people.
    In the above setup, a computer will act as a server and must be functional and connected to the network to allow other computers (clients) to access the information present.
  • Yes LAN Network Yes Server with application software
    Application software running on multiple computers connected to each other via a local network with the presence of a server on which the application software can be installed
    This is the ideal setup for medium to large institutions with two to three operators (maximum five) working simultaneously on different social security practices with a number of employees even greater than 500. This is the case, for example, of an institution in which the task of dealing with the social security matters for employees of the institution itself is entrusted to an office consisting of two or three people.
    In the above setup, the server (which is usually always working and connected to the network) will allow other computers (clients) to access the information present.
  • Yes LAN Network Yes Server without application software
    Application software running on multiple computers connected to each other via a local network with the presence of a server on which the client components of the software cannot be installed (pensproc.mdb, pensinst.mde, pensuti.mde, start.mdb, msdeinst.mde , modricout.mdb)
    This is the ideal setup for medium to large institutions with multiple operators working simultaneously on different social security practices with a large number of employees. This is the case, for example, of an institution in which the task of treating the social security matters for employees of the institution itself is entrusted to an office consisting of more than three operators.
    In the above configuration, the server (which is usually always working and connected to the network) will allow other computers (clients) to access the information present.
    Usually if client-type claims cannot be installed on a server, it is because computer requests made by clients are such as to absorb most of the server's computer resources. In this case, the Microsoft SQL Server file (not supplied by INPDAP) must be installed on the server computer with a number of client licences greater than or equal to the number of operators who will use the procedure
    Alternatively, if PENSIONIS7 should be used by no more than five users at the same time, it is possible to install the MSDE provided by PENSIONIS7 and is on the CD.
  • Yes LAN Network Yes Server not windows
    Application software running on multiple computers connected to each other via a local network with the presence of a non-windows server (usable as a file-server)
    This situation can occur with those institutions that have adopted policies for acquiring hardware-software resources that do not require the use of Windows servers. In this case, the claim must be installed as in case 2 using the file server as a container of backup copies.
  • No LAN Network No LAN
    Application software running on multiple computers not connected to each other.
    This situation occurs in those institutions where several operators work simultaneously on different social security practices, but the institution has not connected the various computers to each other via a LAN network.
    In the above circumstances the INPDAP will not be able to guarantee an efficient and effective assistance of the claim, for which it is strongly recommended to connect computers between them via a LAN network.
  • Yes WAN Network Yes Server
    Application software running on multiple computers connected to each other via WAN with the presence of a server
    The above circumstances occur at those institutions in which there are several branches scattered throughout the territory and are connected to each other through a geographical network.
    This situation can be traced back to that envisaged, depending on the case, in points 3 or 4.
    Further consideration must be given in this case to the quality of the WAN network connection. It would be preferable to have a connection with at least 256Kb/s with a response time of about ten millisecond. Of course, the higher the WAN connection, the better the software's performance.

Software Prerequisites

On this page, you will find the installation manual for the Pensioni S7 application software. The manual is in PDF format, therefore Acrobat Reader will be necessary to view it. If you do not have a viewer, it can be found on the page.

The order of installation and any possible modes of all components are listed.

All components listed are fundamental prerequisites for the installation of PensionS7Euro.

Internet Explorer:

  • minimum requirement for installation is Internet Explorer 5.0. To check what the installed version is, follow these instructions:
    • launch Internet Explorer, from the menu "?" go to "About Internet Explorer". If a version lower than 5 is installed, please update the browser from the Microsoft site.

Service pack – Patch:

  • follow the instructions based on the operating system used:
    • Windows NT: Check from Start - Programmes - Administrative Tools - Windows NT Diagnostics that the service pack is no. 6 as shown in the image

      If this situation does not occur, update the machine by downloading the SP directly from the Microsoft site
    • Windows 2000: Check from Start - Run and write winver in the Open window that the service pack is no. 4 as shown

      If this does not load up, update the machine by downloading the SP directly from the Microsoft site

PensioniS7Euro:

  • at this point it is possible to proceed with the installation of the program by downloading the files from the Pensions section, scrupulously following the manual on the page.

FAQS

Question: After making the last update on the site, the client version is different from the one shown. How to proceed?

Answer: Go to the C folder: C:\Windows\S7Temp copy the pensproc.mdb file and paste it into the [C] or [D]:\Programmi\PensioniS7 replacing it with the previous one. Go to Start - Programmes - Inpdap - Setup and put NO and the server’s name in the question "the db is in the local machine", enter also the possible password for the Gestutenti user and click on the Install button. Wait until the actions launched are completed. Launch the application software and check that everything is ok.


Question: After having sent the e-mail with file data, a message like this is sent to me:
"For the attention of the head of pensions sector. The list of files received and transferred to the relevant INPDAP offices for discussion is shown below. The relevant INPDAP office for dealing with the case is established on the basis of the post code of the beneficiary's residence.

Number of files sent: 0
Number of files not sent: 1

Below is the list of files transferred and not transferred as they were already entered manually by the INPDAP office.
For each file the tax code, the file number, the beneficiary’s name and the relevant INPDAP office for processing are provided

XXXXXXXXXXXXXXXX 1 AAAAAAAAA BBBBBBBB
INPDAP Provincial Office of XXXXXXXX
already on the site server
How can I submit the file?

Answer: Most likely the report derives from the fact that the ex INPDAP office entered the file relating to the person you highlighted in your database based on the paper information you sent. As file 1 is already present in the ex INPDAP database, the claim for submitting the files sent by e-mail cannot overwrite data present with the data sent by e-mail.
To remedy the problem it is necessary, in the PensioniS7 claim, to copy the frozen file.
To do this, go to Pension Files Management, select the subscriber in question, and from the print menu launch the Copy Frozen File feature. 
You will now find two files linked to the beneficiary; 1 and 2. Carry out the work on file no. 2 and submit file no. 2.
In this way, it will be possible to input file 2 into the INPDAP database without amending file 1 entered by the office.


Question: I hereby provide to report malfunctions in calculating the pension through the S7 Pensioni PA04 procedure:

  • During the Determinazione Diritto e Calcolo Pensioni” (Establishment of Rights and Calculation of Pensions) the following error message appeared: "FunzioniEsterneSQL.RetribuzionexCalcoli_SQL" - Tipo Non corrispondente” (SQLExternalFunctions.SQL_RemunerationxCalculations” No-match Type)

Making it impossible to continue as each time the OK button is pressed, the error reappears.

Answer: The error in question would seem to be due to a typing error in some data.
An additional check on the correctness of data entered may be carried out, and then perform a "Recover database" from the Utilities in the "Inpdap - PensiniS7" menu.
Moreover, you could check that you have the last updated version from our institutional site http://www.inpdap.it/webnet/sito/ServiziInterattivinew/frame.asp, following the Updates link


Question: When trying to access the programme, after installing the last available update, the following wording appears: Incorrect user or Asprev3 server not available.

Answer: It means that setup has not been carried out.
Then from Start - Programmes - INPDAP - Setup to the question "The database is on the local machine" choose NO, enter the pc’s name the Gestutenti password if any, and click on Install. Wait for the launched actions to be completed, and at the end it should let you access the program.


Question: After having requested the printing of the Compensation spreadsheet, the following diagnostic error message appears:
"Error in execution - Error occurred in: General Functions.GetData 1 Rifx755
Error Type: Invalid use of Null. The software may not function properly ".

Answer: The problem depends on the non-completeness of characteristic institutes. 
Run the following:

  1. Go to start\programmes\Inpdap – pensioni S7\Pensioni S7 Utilities, , log on as operators, press the Test button, writeexec controlTipologyType in the "Input" area and press the "2nd run" button, ignore the error "convert data float etc ... ", then close the program.
  2. Start the management programme, select the beneficiary, make a pretend change, perhaps selecting the same reason for termination in the pension data and re-calculating the pension.

Question: Once all operations of installing the file have been carried out, how can I submit the file to INPS Civil Servants’ Pension Scheme using a computer?

Answer: To submit the file via e-mail, first of all, it is necessary to prepare and submit the beneficiary’s written documentation (form PA04 and form 756) to the relevant ex INPDAP office.
In addition to submitting the claim by e-mail to PensionsS7@Inpdap.gov.it, it will then be automatically forwarded to the relevant INPDAP office.
To create the diskette and then submit the file via e-mail:

  1. Bring the file to "Posizione Assicurativa PA04” (PA04Insurance Position). To do this:
    • Bring the status of the file into "In Definizione Pratica” (File to be identified)
    • In the Beneficiary Menu, select “Pratica Pensionistica” (Pension Standards)
    • In the Beneficiary Menu select "Pension File"
    • In the displayed form click on the "File Suspension for managing Form PA04
  1. Under the "Insurance Position Form. PA04 ", from the "utility" menu, select "Storage of Data saved on the Disk."

Then follow suggested directions, using the automatic e-mail sending feature or manually at the above address.


Question: After installing the program, during setup, the following error message appears saying:
"all expected tables are not present in the DB!" and all that remains is to press ok. Then a following message appears saying: "Unable to execute create DB". I checked the claim tables and they all (161) exist = 0. What do I do next?

Answer: Run Start - Programmes - INPDAP - Setup in the utility functions below, choose delete DB.
When finished, click on the Install button.
At the end of this, everything should be successful.


Question: If I click on the icon that states "Create Exchange Files", the screen with Create Files for Interchange opens, but I can’t find any beneficiary, or rather only the name of a pensioner I downloaded on 13/11/2000.
Thank you.

Answer: Hi, you must print the PA04 form and the calculation sheet after calculating the pension ... only then will you find the beneficiary in the form to create the interchange file.
Regards


Question: In the use of the PAO4 application form, the municipality of XXXYYYZZZ was not included.
We have employees of XXXYYYZZZ, can you provide us with information for the inclusion of municipalities that are not listed?

Answer: There is a mask that allows you to enter the COP and the city.
Go to the “Institution Functionality” menu, and then from the Management menu, click on the COP Entry item in the form that appears, enter the data relating to the missing municipality.


Question: After having correctly installed the program, when running it for the first time and trying to set up the body that will use the claim, it is not present in the table.
How to solve it?

Answer: That issue can be resolved this way:

  • run setup as any existing institution;
  • go to General Commands - Institutes Functionality - Management - Relationship between Institutes and INPDAP Office;
  • the mask opens and click on the "Arrow with asterisk" button;
  • enter the data of the missing institution;
  • by entering the provincial office of relevance the latter’s complete data will appear automatically;
  • at the end press the "Disk with the pencil" button to save it;
  • close, go back to General commands - Configuration tab - and configure correctly.

Question: I installed the application software in question and uploaded the data relating to an employee’s pension.
When I try to create the interchange file, I cannot see any names on the list. Can you tell me where I'm going wrong?

Answer: In order to create the interchange file, the folder’s status must be "Forms printed".
The last actions to be completed before creating the disk, must be the printing of the spreadsheet and PA04 model. Any action other than printing the two forms changes the folder’s status, not allowing you to create the interchange file.


Question: I am requesting instructions on how to completely uninstall the PensioniS7 claim.

Answer: In terms of uninstalling the application, which assumes that you have not processed any files, proceed as follows:

  • From the control panel -install application software uninstall:
    • Inpdap PensioniS7;
    • MSDE;
    • Access 2000 Runtime.

To uninstall the MSDE, it is necessary to double-click with the left button on the SQLServer icon located at the bottom right (you can easily identify it because it has a green triangle or a red square), stop all services and close the current window. Then on the same icon, click with the right button and from the menu, choose Exit. Then proceed with t uninstalling the application.
Delete the C: MSSQL7 folder
In addition, for more thorough file "cleanup", delete the folders C:\pensioni and C(D):\programmi\pensionis7.
At this point the pc is “clean”.


Question: Before installing PA04 updates, I tried to create a backup, but the procedure stops or ends without creating a file.

Answer: The software version 318 did not allow a security copy.
To buffer the emergency, you can do the following:

  • download the backup file from the link http://www.ccinpdap.it/utility/backupS7.exe;
  • Extract the downloaded file and launch the file with the .bat extension.

Executing the file produces a log that you can read to check for errors.
Please note that the backup copy will be found under c:\mssql7\backup and that it is not possible to make a backup copy.
Therefore, you are responsible for copying this file to another computer, using the local area network, or by storing it on other media.
Then continue with the update.


Question: I would like to know if it is possible to transfer the archives of a PC with the pension program s7 to another PC where there are already other archives, different from the first, with commands to export and import archives without damaging or modifying existing ones.

Answer:

  • Workstation A: Workstation in which data to be exported resides;
  • Workstation B: Destination workstation that already contains PensioniS7 data, on which we intend to also merge the data of Workstation A.

If the situation is the one described above, then the actions to be carried out are the following:

  • create a backup copy of the two PensioniS7 databases (Workstation A and Workstation B);
  • if it has not already been done, convert PensioniS7 to the PA04 version;
  • setup workstation A as client of workstation B. To setup:
    • on workstation A execute "PensioniS7 – Configurazione” (PensioniS7 - Configuration)
    • to the question "Il database si trova sulla macchina locale? (Is the database located on the local area network?) if the answer is no;
    • in the server name field, state the name of Workstation B
  • at the end of setup, run "PensioniS7 – Utilità” (PensioniS7 - Utilities). from Workstation A Here, after logging on with "gestutenti", execute the function:
    • "Export Data from your computer to the Central Server.

Question: The PC on which the PensioniS7 programme is installed must be replaced. We would like to install the programme on a different PC and transfer the data to the new PC.
Is it possible?

Answer: Current situation:

  • Workstation A with client and server with PensioniS7 before PA04 (Any client revision and any server revision).

Future situation:

  • Workstation A must only become a client or be deleted;
  • the server must be on a different location (B).

Procedural steps:

  • update to the PA04 version on workstation A. Client and server case on the same workstation. Have the whole update performed, even the server one;
  • perform the complete installation on workstation B (client and server);
  • stop SQL Server on machine A and machine B. In “Gestione MSDE” (MSDE Management) there is a Stop e exit SQL” (Stop and exit SQL) utility function that does this;
  • copy the PensDati32Sql_data.mdf and PensDati32Sql_log.ldf files from the c:\mssql7\data folder to workstation A in the same folder as workstation B;
  • in “Gestione MSDE” (MSDE Management) of workstation B launch the "Start SqlServer" utility function;
  • in Gestione MSDE” (MSDE Management) of workstation B launch the utility function "Reattach Pensdati32sql";
  • exit “Gestione MSDE” (MSDE Management) and launch configuration on workstation B. In particular, execute the utility function "Riallega mdb";
  • return to the workstation to launch setup on workstation B. In particular, execute the utility function "Riallega mdb" (re-attach mdb) choosing "no" to the question “il database si trova sulla macchina locale?” (is the database on the local machine?) and stating the name of the server (name of station B) in the server name.

At this point, setup is complete.


Question: I have a client/server workstation with the PA04 and SPA003 server version of the pension procedure installed: when I calculate my pension, the error “DeterminazioneTrattamentoPensione.InsertFutScadContratto” is generated. Tipo errore ODBC Chiamata non riuscita (ODBC error type call failed)

Answer: In similar cases, the problem was solved in this way:

  • move the file to "Posizione Assicurativa PA04” "(PA04 Insurance Position);
  • make sure the diskette contains the db98.zip just created;
  • delete the beneficiary from the database;
  • to re-obtain the file from the disk previously created,
  • report the file in "Gestione pratiche pensione” (Management of pension files)
  • redo the calculation.

Question: I inform you that after having installed the procedure, in the start-up phase you are asked to carry out setup by entering the Region, Province and Municipality, which in our case are not pre-installed as stated in the claim’s Help section.

Answer: From Avvio – Programmi – INPDAP – Configurazione (Start - Programmes - INPDAP - Setup), in the Funzioni di utilità (Utility functions) window at the bottom, select "Carica dati di base” (Load basic data), confirm the continuation and wait for the end of operations.
At that point, exit Setup and re-install it as an institution.

Contacts

In the event of problems with installation or setup of the PensioniS7 software, you can send an e-mail, with the detailed explanation of the issue to the address: PensioniEuro@inps.it.

Furthermore, by entering a telephone number and a reference name, you can also be contacted by telephone.

We kindly ask, before submitting the requests, to read the FAQs where many of the recursive requests are provided with the relevant answers.

With effect from 1st November 2012 (salaries from October 2012), the new procedures for the management and compilation of monthly statements for administrations, institutions and companies registered with the Civil Servants' Pension Scheme are in force. The new monthly analytical statement, defined as DMA2 to distinguish it from the previous DMA, is simultaneously integrated into the Uniemens flow. For this purpose, the technical document for the compilation of the monthly individual remuneration and contribution reporting flows envisages a new branch, ListaPosPA (PAPosList), which will host the contributions and remuneration statements of workers registered in the Civil Servants' Pension Scheme, in accordance with the provisions of INPS circular No.105 of 7 August 2012.

Documentation

  • Article 44, paragraph 9, Law No. 326 of 24 November 2003 (pdf 13KB)