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  2. Social Security Rights and Obligations in the European Union
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  4. Facilities Portal

Facilities Portal

Publication: 10/12/2020 Last update: 17/05/2023

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Facilities Portal

Procedure steps

Description: The service allows the employer/social security intermediary to fill in the application form to issue the A1 form and send it via the online system to INPS (National Social Welfare Institution).

Applications that can currently be sent via the online system include:

  • seafarer (Article 11(4) of Regulation (EC) No 883/2004);
  • posted employee (Article 12 (1) of Regulation (EC) No 883/2004);
  • Agreement providing for an exception for the posting of employees (Article 16 of Regulation (EC) No 883/2004).

The procedure is currently being implemented to enable the online submission of other applications to issue the A1 form as well.

Login details, identification, and signature required by the procedure

  • PIN INPS, SPID, CNS

Type and format of documentary evidence

  • As for the claim relative to the seafarer: worker identity document (pdf), worker health card (pdf), employment contract (pdf);
  • As for the claim relative to the posted employee: worker identity document (pdf), worker health card (pdf);
  • As for the claim of Agreement providing for an exception for the posting of employees: worker identity document (pdf), worker health card (pdf), letter expressing reasons for the submission of the Agreement providing for an exception (pdf).

Means of redress or appeals

  • Means of specific redress are not provided for; the worker and/or the employer can appeal the decisions consequent to the recognition or not of the relevant protections.

The applicable fees and the online methods of payment

  • Free service.

Estimated deadlines and timeframes 

  • On average, the A1 form shall be issued within seven days of the request.

Any rules concerning a lack of reply from the competent authority 

  • The procedure is always available (24 hours). To report any problem please send an email to: info.diresco@inps.it.

Any additional languages in which the procedure can be carried out 

  • The online procedure is available only in Italian.

 

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