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Loans and advance payments
The list of services to claim loans and repayments and to manage mortgage operations
Selects the service according to the type of loan (multi-annual, small and advance on Funds), loan management operations and repayment of part of the fee paid to the Risk Fund.
Arrears without fault: suspend amortisation or renegotiate loan
Claim to suspend the amortisation or to renegotiate the loan, due to arrears without fault, for borrowers enrolled in the Unified Scheme
Claim for the renegotiation of a mortgage loan (art. 21)
Claim to renegotiate the mortgage loan rate for holders of loans enrolled in the Unified Scheme of Credit and Social Benefits
Claim succession or takeover in a mortgage loan
Claim for activation of succession in the ownership of the mortgage to the spouse or children. The claim must be submitted by the borrower's spouse or children
Claiming the granting of a mortgage loan
Claim for a mortgage loan for those enrolled in the Unified Scheme of Credit and Social Benefits
Management and payment of loans granted to building cooperatives and fractional loans
Management of operations on building loans to construct affordable and social housing for building cooperatives and their members
Claim to change the Insurance Position (Richiesta di Variazione della Posizione Assicurativa - RVPA) of civil servants
This service allows the civil servants to report any inaccuracies and errors contained in the Civil Servants' Pension Scheme Account Statement. The claim can be submitted online. The deadline for reply is set at 30 days.
Loans: reimbursement of unused insurance portion to Risk Fund pensioners
Claim for a refund of part of the amount paid to the Risk Fund for ex National Social Security Institute for Public Administration Employees (INPDAP) and INPS pensioners who have taken out loans with credit institutions
Tax assistance (730/4): citizen services
The service allows the consultation of the adjustments deriving from the Income Tax Returns - Form 730 that INPS receives from the Revenue Agency
Multi-annual direct loan for members of the Unified Scheme of Credit and Social Benefits and the staff of Poste Italiane SpA registered in the ex IPOST Credit Fund Scheme
Multi-annual loan claim for those enrolled in the GDP Credit Fund and the staff of Poste Italiane enrolled in the ex IPOST Credit Fund Scheme
Risks Fund: residual loan capital refund
Claim for refund of the principal amount of loans granted by banks and intermediaries if the pensioners have died before the loan was repaid
Small loan for members of the Unified Scheme of Credit and Social Benefits and the staff of Poste Italiane SpA registered in the ex IPOST Credit Fund Scheme
Claim for small short-term loans for those enrolled in the Credit Fund and staff of Poste Italiane SpA enrolled in the ex IPOST Fund Scheme
Small loan to members registered with the ex ENAM Teachers and School Managers Assistance Scheme
Claim for a Small loan, used to meet daily family needs, for those enrolled in the ex ENAM Teachers and School Managers Assistance Scheme
Thematic areas
A list of thematic areas that include several services on a specific topic.
Access to services for patronage institutes
Services for patronage institutes
Arrears without fault: suspend amortisation or renegotiate loan
Claim to suspend the amortisation or to renegotiate the loan, due to arrears without fault, for borrowers enrolled in the Unified Scheme
Building mortgage loan: claims consultation until 15 October 2022
Consultation of the status of building mortgage loan claims submitted until 15 October 2022
Building mortgage loans - simulations, debt position consultation and interest payment certification
Simulation of the amortisation schedule for civil servants in service and pensioners enrolled in the Unified Scheme of Credit and Social Benefits
Citizens' Social Security Portal
Citizens' Social Security Portal
Civil Servants: services for administrations, institutions and companies
View of the services for administrations, institutions and companies enrolled in the Civil Servants' Pension Scheme
Claim for the renegotiation of a mortgage loan (art. 21)
Claim to renegotiate the mortgage loan rate for holders of loans enrolled in the Unified Scheme of Credit and Social Benefits
Claim succession or takeover in a mortgage loan
Claim for activation of succession in the ownership of the mortgage to the spouse or children. The claim must be submitted by the borrower's spouse or children
Claim to change the Insurance Position (Richiesta di Variazione della Posizione Assicurativa - RVPA) of civil servants
This service allows the civil servants to report any inaccuracies and errors contained in the Civil Servants' Pension Scheme Account Statement. The claim can be submitted online. The deadline for reply is set at 30 days.
Claiming the granting of a mortgage loan
Claim for a mortgage loan for those enrolled in the Unified Scheme of Credit and Social Benefits
Consultation of contributions/social security Account statement
List of payments from work, imputed, voluntary and redemption payments, divided according to the relevant pension scheme
Consultation of contributions/social security account statement for civil servants
Verification of the insurance position, archival data and future social security assessments for civil servants
INPS Responds
INPS Responds
Loans: reimbursement of unused insurance portion to Risk Fund pensioners
Claim for a refund of part of the amount paid to the Risk Fund for ex National Social Security Institute for Public Administration Employees (INPDAP) and INPS pensioners who have taken out loans with credit institutions
Management and payment of loans granted to building cooperatives and fractional loans
Management of operations on building loans to construct affordable and social housing for building cooperatives and their members
Multi-annual direct loan for members of the Unified Scheme of Credit and Social Benefits and the staff of Poste Italiane SpA registered in the ex IPOST Credit Fund Scheme
Multi-annual loan claim for those enrolled in the GDP Credit Fund and the staff of Poste Italiane enrolled in the ex IPOST Credit Fund Scheme
Online PIN
Claim PINs to access the INPS services for citizens residing abroad without Italian identification documents
Online Postal Box
View of all automated correspondence sent by INPS from 2006 to date
Risks Fund: residual loan capital refund
Claim for refund of the principal amount of loans granted by banks and intermediaries if the pensioners have died before the loan was repaid
Services for entertainment workers
Information relating to services dedicated to artists, musicians, writers and entertainment workers
Simulation of small loans or multi-year loans Unified Scheme of Credit and Social Benefits
Simulation of a claim for a small loan or multi-annual loan for citizens enrolled in the Unified Scheme of Credit and Social Benefits
Small loan for members of the Unified Scheme of Credit and Social Benefits and the staff of Poste Italiane SpA registered in the ex IPOST Credit Fund Scheme
Claim for small short-term loans for those enrolled in the Credit Fund and staff of Poste Italiane SpA enrolled in the ex IPOST Fund Scheme
Small loan to members registered with the ex ENAM Teachers and School Managers Assistance Scheme
Claim for a Small loan, used to meet daily family needs, for those enrolled in the ex ENAM Teachers and School Managers Assistance Scheme
Sportelli di Sede (Office Counters): information on opening hours and the booking service
Information on the offices open to the public. Allows you to reserve access to the counters
Status of a case or claim
Verification of the processing status of requests and claims submitted by users to INPS
Tax assistance (730/4): citizen services
The service allows the consultation of the adjustments deriving from the Income Tax Returns - Form 730 that INPS receives from the Revenue Agency
VARCO LAV (Claim for contribution change) - experimental phase
Service through which the INPS insured worker detects inaccuracies contained in the Unified Account Statement
Tools
The list of tools to perform management, consultation, modification or claim operations.