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Taxpayer's Social Security Box

The service allows companies, consultants and category associations to view and manage services.

Thematic area

The thematic area is a portal that hosts a list of services dealing with the same topic

Specific for
Intermediaries and consultants- Administrations, Institutions, and Companies

Publication: 3 April 2017 Latest update: 2 March 2022

What is it?

It is a service that provides an overview of their contributory situation, allowing them to verify key information via a single access channel (message no. 4702 of 14 December 2020).

Who is it aimed at?

It is intended for companies, their delegated intermediaries and legal representatives.

How does it work?

Users can browse for information and examine individual items of interest in turn in order to collect all the business information contained in the various available archives.

The taxpayer’s Social Security Box provides access to:

  • Contacts:
    • Appointment calendar: useful for scheduling an appointment at the company's registered office, even via web meeting. By selecting a day and a time from those offered by the procedure and attaching any supporting documentation, an email and SMS reminder for the scheduled appointments will be received;
    • New appointment;
    • Two-way communication: useful for logging communications, reducing response times and the use of resources of local offices;
  • Online communications:
    • List of requests;
    • Create request;
    • Basic data of associated companies;
    • Positions with the same tax code;
    • Reference position;
    • Associated subjects;
    • Interruptions;
    • Previous company names;
    • Company branches;
  • Additional data:
    • DM10 forms sent;
    • F24 annual summary;
    • DM10 account statement;
    • Credits and non-compliances;
    • Adjustment notes;
    • E-MENS;
    • Client;
    • Deferments of file;
    • Deferment claims;
    • Inter-company funds;
    • InfoCamere data;
    • Debit notices;
    • Criminal offences;
    • Contributory regularity: allows to check, for each month, the status of payment compliance for the purpose of receiving the regulatory and contributory benefits provided for by labour and social legislation (Article 1, paragraph 1175, Law no. 296 of 27 December 2006);
    • CIG (Wage Compensation Fund) and Funds evidence;
    • CIG (Wage Compensation Fund) and Funds;
    • Appeals;
    • CIG (Wage Compensation Fund) and Funds Dashboard.

Companies, either directly or through their delegated intermediaries, may:

  • send a specific request or communication relating to a specific area, indicated in the aforementioned lists, to the relevant office;
  • attach supporting documentation to the request (it is possible to upload a maximum of three files, which will be attached to the request as a compressed file);
  • view the status of their request (either open, in progress or closed) in accordance with the status of the respective query in the management system (back office);
  • view any comments, entered by the operators when the status of the query was changed, and the final outcome;
  • access the request log by entering the indicated parameters (registration number, subject of the request, status of the request, date opened and date of last update) and view the details;
  • create requests related to and in response to previously submitted requests;
  • receive real-time notifications, via email and SMS, regarding the registration and forwarding of the request to the relevant office and the subsequent closure of the query in the management system (back office).

The system managing the company delegations has been incorporated into the application. Each delegated intermediary and their sub-delegates will be able to access all information regarding the companies under delegation.