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Pensioners- Family members - Civil Servants
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Publication: 3 April 2017 Latest update: 22 October 2025
What is it?
Each year, three competitions for climate-thermal stays at the Case del Maestro owned by the Institute are noticed by INPS.
Who is it aimed at?
Participation in tenders is aimed at:
- those enrolled in the Teachers and School Managers Assistance Scheme in service or retired (permanent teachers at state nursery and primary schools, school administrators who were former educational directors, current directors of general and administrative services from Law 1213/1967, in any case subject to ENAM withholding tax and teachers of the Catholic religion hired as teachers of nursery and primary schools and subject to ENAM withholding tax);
- their spouses and cohabiting family members present in the ISEE form;
- widows and minor orphans of deceased members.
How does it work?
START DATE AND DURATION
The start, duration and destinations of the stays are indicated in the tenders notices, which can be consulted in the Welfare, Assistance and Mutuality (in italian) section.
WHAT AM I ENTITLED TO?
The stays are financed by the Teachers and School Managers Assistance Scheme, through the monthly contribution of 0.80% of the gross salary paid by the members and provide full board and ancillary services.
The characteristics of the stays, the services provided and the structure of the shifts are described in the ‘stay cards’, published in the catalogue of opportunities available in the section dedicated to the tender notice.
WITHDRAWAL OF BENEFIT
Failure to indicate, within the terms and conditions communicated by INPS, at least one structure of preference, will cause the waiver and exclusion from the award of the stay and from any ‘repechage’ arrangement.
In the event of non-payment of the contribution envisaged for the stay, within the deadlines communicated by INPS after the publication of the ranking, the reservation will be cancelled.
Participants not included in the claim will not be eligible for the stay.
If, during the examination of the claim, the system does not detect the submission of a Single Substitute Statement (DSU) valid at the date of submission of the claim, it will be placed at the bottom of the ranking and the contribution of the per capita share will be equal to the amount provided in the last section of the table in the tender notice.
In this case, the possible condition of disability, both of the beneficiary and of other members of the family, will not be considered. The beneficiary will be the only person eligible for the stay.
Claim
REQUIREMENTS
The competitions shall indicate, on a case-by-case basis, the requirements and criteria for determining the participation ranking.
All guests shall participate in the expenses with a contribution that varies according to the claimant's ISEE and the number of participants. The sum due must be paid in a manner that will be made known in the MyINPS area, in the event of assignment of the benefit.
WHEN CAN I CLAIM?
The claim must be submitted by the claimant within the deadlines laid down in the announcement.
After logging into your personal area of the dedicated service, select the procedure "ENAM Stays – Claim" to complete and submit your claim to take part in the competition.
During the completion of the claim, in the "other participants in the stay" section, any participating family members must be included because later it will no longer be possible to do so.
When completing the claim form, claimants must list up to five preferred facilities. After the ranking list has been published and benefits allocated in accordance with the procedures outlined in the call for tender, INPS will notify the successful claimant, via the section reserved for the competition, by text message or email, of their acceptance to the facility and the payment deadline for the contribution due, along with payment instructions.
HOW CAN I CLAIM?
The claim must be submitted to the INPS online through the dedicated service.
The services offered by INPS can be accessed using one of the alternative authentication systems currently accepted, which are as follows:
- Public Digital Identity System (SPID);
- Electronic Identity Card (CIE);
- National services Card (CNS).
Alternatively, and only in case of technical problems with the online service, claims can be made:
- by phoning the Contact Centre at 803 164 (free from Italian landlines) or +39 06 164 164 from mobile phones.
Processing times of the measure
The deadline to define the measure was set at 30 days by the Regulation for the definition of the terms to conclude the administrative proceedings adopted by INPS pursuant to Article 2 of Law no. 241/1990.
The table (in italian) attached to the Regulation shows both the deadlines for defining the measures established by the Institute that are longer than the normal 30-day period, and the indication of the relative manager.