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Disability Portal

The service allows you to facilitate access to services related to civilian invalidity and blindness, deafness, disability and handicap.

Thematic area

The thematic area is a portal that hosts a list of services dealing with the same topic

Specific for
People with disabilities

Publication: 21 November 2023 Latest update: 23 December 2024

What is it

The Disability Portal represents a single point of access to information and services on:

  • civilian invalidity.
  • civilian blindness;
  • deafness;
  • disability (law 68/99);
  • handicap (law 104/92). 

Who is it aimed at

The Disability Portal is aimed at:

  • civilian invalids;
  • civilian blind persons;
  • deaf persons;
  • persons with handicaps;
  • persons with disabilities;
  • citizens with an ongoing claim for recognition. 

How does it work

The objective is to provide information to:

  • facilitate access to services;
  • make interaction with the Institute easier.

Through the Disability Portal it is possible to consult the progress of the claims for recognition:

  • of the allowance for:
    • civilian invalidity;
    • blindness;
    • civilian deafness;
    • disability;
  • of the benefits referred to in laws 68/99 and 104/92. 

It is possible to view:

  • the recognised invalidity;
  • the introductory medical certificate;
  • the claims submitted (both ongoing and closed):
  • the place, date and time of the visit;
  • the reports drawn up by the ASL (Local Health Authority) and the Institute.

For each claim it is possible to consult the results of the phases of the health-administrative process, including those already defined or to be completed.

The Disability Portal guides users to transmit the necessary health documentation to the INPS Medical Commissions to draw up minutes of:

  • first applications;
  • aggravation;
  • revision of documents.

The Portal also contains notices and deadlines for:

  • first applications;
  • applications for revision;
  • attendance allowance claims.

In the “Communications” section you can view the notes sent by the Institute to users.

In the “Payments and coupons” section, you can also view the complete list of expected and received payments.

Finanziato dall'Unione Europea tramite Next Generation EU bandiera dell'Unione Europea