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Citizens- Unemployed, never previously employed and suspended workers- Patronage Institutes
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Publication: 31 August 2023 Latest update: 22 April 2026
What is it?
It is an income support measure, in force since 1 September 2023, which has partially replaced the citizens’ income.
It was established by the Labour Decree (Decree-Law 48/2023 converted into Law 85/2023), with the aim of promoting entry into the world of work for those at risk of social and employment exclusion.
The Work and Training Support (SFL) provides for:
- acceptance of job offers with the characteristics indicated by the legislation;
- participation in projects of:
- training and job-placement;
- vocational training and retraining;
- active labour market policies;
- projects useful to the community;
- universal civil service;
- the payment of a monthly allowance of €500, if there is actual participation in the activities.
Who is it aimed at?
It is aimed at the individual members of family units:
- between 18 and 59 years of age;
- in possession of certain citizenship, stay, residence and economic requirements.
How does it work?
To access the benefit, it is necessary to:
- submit a claim online to INPS;
- register with the Information System for Social and Work Inclusion (SIISL), the platform created to:
- facilitate job search;
- identify the most useful training activities for the training/retraining of beneficiaries.
- sign the Pact for Digital Activation (PAD) after INPS has successfully verified the requirements;
- sign the Personalised Service Agreement;
- attending a course or other job activation initiative.
The claimant:
- when signs the Pact for Digital Activation must indicate at least three employment agencies they intend to contact;
- after signing the PAD, is summoned by the employment service to sign the Personalised Service Agreement, according to the preferences expressed in the claim, via:
- telephone messaging;
- email;
- after signing the Personalised Service Agreement, on the SIISL platform, can:
- independently search for job offers or the training activities most useful for his/her qualification/retraining;
- rely on guidance services and bridging into work services.
In the claim, the claimant must:
- issue the declaration of immediate availability to work and to participate in active policy measures (DID);
- demonstrate enrolment in first-level adult education cycles or that fulfil the school obligation (for persons aged between 18 and 29 who have not complied with it – Legislative Decree 76/2005 or related exemption);
- authorise the transmission of data relating to the request to employment centres, employment agencies and bodies authorised to carry out intermediation activities, as well as to entities accredited for employment services.
WHAT AM I ENTITLED TO?
The participation allowance amounts to €500 per month.
The amount is paid:
- if there is actual participation by the beneficiary in the planned activities;
- up to a maximum of 12 months;
- with a monthly bank transfer by INPS.
The 12-month limit may be extended for a further 12 months, with an update of the Personalised Service Agreement, if at the expiry date a training course is in progress.
The benefit is granted for the duration of the course or activity and is conditional on actual participation, failing which it will be forfeited.
Claim
REQUIREMENTS
To access to the benefit, the following requirements must be met for the entire duration.
CITIZENSHIP, STAY AND RESIDENCE REQUIREMENTS
The claimant must be:
- an Italian citizen or a citizen of another country of the European Union;
- a family member of an Italian or European Union citizen and who has the right of residence, or even the right of permanent residence;
- a third-country national holding an EU residence permit for long-term residents;
- a holder of international protection status (Legislative Decree 251/2007) or a stateless person holding a similar permit;
- a resident in Italy for at least five years, of which the last two on an ongoing basis.
ECONOMIC REQUIREMENTS
ISEE and family income
- Valid ISEE (Equivalent Economic Situation Indicator), for no more than 10,140 euro per year;
- value of the family income less than a threshold of 10,140 euro per year, multiplied by the parameter of the ISEE equivalence scale.
Real estate assets
Real estate assets in Italy and abroad (for the purposes of the ISEE) not exceeding 30,000 euro, other than the residence with an IMU Property Tax value not exceeding 150,000 euro.
Financial assets
Financial assets (deposits, current accounts, etc., for ISEE purposes) must be less than:
- 6,000 euro for a single member;
- 8,000 euro for two members;
- 10,000 euro for three or more members.
The threshold increases:
- by 1,000 euro for each minor from the third onwards;
- by 5,000 euro for each member with disabilities;
- by 7,500 euro for each member in the family unit with severe disability or who is not self-sufficient.
Assets not included in the family unit
No member of the family unit must be the owner in any capacity or have full availability of:
- motor vehicles with an engine capacity of over 1,600 cc or motorcycles with a cylinder capacity of over 250 cc, registered within the previous 36 months (except where concessions apply for disability);
- vessels or pleasure boats;
- aircraft.
OTHER REQUIREMENTS
The claimant:
- must not have received final convictions or precautionary measures (Art. 444 of the Italian Code of Criminal Procedure) in the previous ten years;
- must not be unemployed due to voluntary resignation in the previous 12 months, unless for just cause or termination by mutual consent of the employment relationship.
NOTIFICATION OBLIGATIONS
In order not to lose access to the support, the beneficiary is obliged to notify:
- the changes in income or assets leading to the thresholds being exceeded (including after donation, inheritance or winnings);
- the changes in the family unit, compared to the ISEE with an updated DSU;
- any other change affecting the requirements.
ADI RECIPIENTS
From 1 January 2024 can also access the SFL members of beneficiary units of the Inclusion Allowance(ADI):
- who voluntarily take part in pathways to enter employment, although they are not subject to the obligations provided for in Art. 6, para. 4, of Decree-Law 48/2023 (parental obligations);
- not included in the ADI equivalence scale.
INCOMPATIBILITY
The Support for Training and Work is incompatible with:
- Citizens’ income;
- Citizens' pension;
- any other public instrument for supplemental support or income support for unemployment.
HOW CAN I APPLY?
The claim can be submitted to the INPS online by using the dedicated service.
Alternatively, it is possible to contact:
- the Multichannel Contact Center by phone at 803 164 (free from Italian landlines) or 06 164164 from mobile phones;
- patronage institutes or intermediaries of the Institute.
You can download the tutorial (in Italian) (pdf 12.5MB) with all instructions to access the SIISL platform, register and sign the PAD for the purposes of the benefit.
For further insights please refer to:
- INPS circular no. 77 of 29 August 2023 (in Italian);
- Ministry of Labour and Social Policy (in Italian).
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