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Private employees - Civil Servants
Publication: 3 April 2017 Latest update: 5 November 2025
What is it?
This service allows workers enrolled in private and public schemes managed by INPS to submit online a claim for pension and other social security benefits, including invalidity allowance, social allowance, pension recalculation (reconstitution), pension instalments for heirs and the certified statement of account (ECOMAR for maritime workers and ECOCERT for others).
It also allows to claim Social APE and the benefit for “early” worker.
Who is it aimed at?
This service is aimed at workers in the private or public sector.
How does it work?
With the above this service, beneficiaries who meet the legal requirements can fill out and submit their online claims for benefits to which they are entitled.
The benefits in question are:;
- old-age pension;
- early/seniority pension;
- incapacity pension;
- invalidity allowance;
- social allowance;
- survivors' pension (reversibility / indirect);
- recalculation (reconstitution) of pension;
- accrued and uncollected payments (also for Civil Servants’ Pension Scheme members);
- settlement of pension instalments to heirs (accrued and uncollected payments);
- certified statement of account (ECOCERT and ECOMAR);
- Social APE;
- benefits for early workers.
Within this service, the user is first asked to fill in the personal information section and then to select the type of claim from a drop-down menu.
Processing times of the measure
The ordinary deadline for issuing a measure is set at 30 days under law no. 241/1990. In some cases the law may set different deadlines.
The table (in Italian) shows the deadlines exceeding thirty days, set by the Institute with a Regulation.
In addition to the terms for the issuance of the decision, the table (in Italian) also indicates the relevant manager.