Offices and contacts

Thanks to the implementation of in-person, digital and telephone communication channels, INPS is able to maintain contact with all its users.

Certified Electronic Mail (PEC) boxes (in Italian) are available for communications strictly within the recipient's jurisdiction and can only be used if you have a certified email address.

The Multichannel Contact Centre is an electronic system developed by the Institute to provide support in using online services.

INPS Replies (in Italian) is a service that allows you to confidentially forward claims regarding clarifications on legislation and information on services from your computer.

The Offices (in Italian) section provides useful information on how to access the information counters and on the appointment reservation services offered by the Institute.