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INPS Responds

Publication: 03 April 2017 Last update: 14 October 2026

The Institute provides users with the INPS Responds online service, which can be used as an alternative to the Contact Centre.

With INPS Responds, you can independently send INPS requests for information on services and regulatory clarifications. Users can also monitor the processing status of their claims, verifying the status of those handled by Contact Centre operators and sent to the relevant local offices (INPS Line).

The INPS Responds service is also available for mobile devices (in Italian) (smartphones and tablets) with iOS and Android operating systems.

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